Shipping Policy

Aeternum Living / Vilasiya Textiles

Standard Shipping: Free across India (3–5 days).

Processing Time: 1–2 business days (not included in shipping time).

Note: Additional charges apply for expedited shipping and custom orders.

1. Shipping within India

Address Accuracy: Aeternum ships within India through our online store. You must provide accurate and complete shipping details. Missing or incorrect information may result in delays and additional charges.
Timelines & Liability: Delivery timelines are estimates only and cannot be guaranteed. Aeternum Living is not liable for courier delays. Risk transfers upon delivery.
Returned Shipments: Returned items due to incorrect address or refusal may incur re-delivery fees and courier correction charges.
Non-Refundable Fees: Shipping fees are non-refundable. Unclaimed packages may be resent for additional charges. No refunds apply.

2. International Shipping

Aeternum Living offers international shipping for single or bulk orders. Please contact us through our website for rates and availability.

3. Warm Weather Shipping

Disclaimer: Heat-sensitive items are shipped at your own risk. Aeternum Living cannot guarantee product condition for such items, and no refunds will be issued for melting or heat-related damage.